Video: How Madaket Alleviated the Change Healthcare Cyberattack with EDI Automation

The cyberattack on Change Healthcare was a wake-up call.

Providers scrambled, payments stalled, and hospitals faced daunting financial uncertainty. Madaket Health swiftly stepped in, automating provider payments and streamlining EDI processes to keep revenue cycles moving—even amid chaos.

Cyber threats aren’t going away. Watch this Madaket Minute to see how preparation today prevents disruption tomorrow.

Read the video transcript below and subscribe to Madaket Health on YouTube.

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Video Transcript:

One year ago, the healthcare industry faced its largest cyberattack in history. Change Healthcare, a major clearinghouse processing 15 billion transactions annually, was crippled by a ransomware attack as we all vividly remember. At least 190 million people were affected, and the chaos left providers scrambling with backlogs, delayed payments, and the need to take out loans just to get paid for the care they delivered.

Hospitals had to quickly pivot to care for patients while managing all the new financial bottlenecks.

At Madaket, we quickly stepped in to help speed up provider payments and minimize disruptions using our EDI Enrollments platform. Our AI workflow automation engine automates the EDI enrollments for thousands of payers across different routes. It acts as a one-stop shop for all EDI transaction types: Claims, Eligibility, ERAs and EFTs. Madaket’s system enables clearinghouses to swiftly change routes and re-enroll providers according to contractual requirements, either directly with payers or through trading partners.

Are you ready for the next cyberattack? Diversify your processes today to avoid a future single point of failure. Protect your revenue cycle with Madaket’s secure, reliable EDI solution—because in healthcare finance, resilience matters.